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Cross-Border E-Commerce in Asia Pacific Region – Consideration from Japan

Corporate Directions, Inc 25 July 2019

This contributed presentation details the current business trends of cross-border e-commerce in Asia Pacific region.

 

The popularity of Japanese products in Asian Pacific region has been increasing with the recent strong growth of tourists visiting Japan. In addition that tourists purchase the products in Japan, the number of tourists purchasing Japanese products after returning home has been growing. Furthermore, based on word-of-mouth communications from friends and acquaintances who have visited Japan, the number of customers purchasing Japanese products before visiting Japan has been also increasing.

 

Needless to say, merchandise sales at cross-border e-commerce sites is an excellent sales means that enable Japanese companies to expand their trading area while minimizing initial investment required for overseas expansion. On the other hand, the reality is not all Japanese products are sold well at cross-border e-commerce sites. Japanese companies need to recognize their lack of resources and capabilities, and the shortage area might be required to closely cooperate with partners which deeply figure out the customer characteristics in Southeast Asian region.

 

Readership in this contributed presentation assumes
1. Segments to expand sales of Japanese promising products in Asia Pacific region
– person in charge of sales operations at overseas subsidiaries of Japanese company
– person in charge of product procurement at retailer/ e-retailer/ distributor, etc.
2. Segments to support the overseas expansion for Japanese companies in Asia Pacific region
– person working at marketing agency
– person working at research companies
– person working at logistics companies operating in Asia Pacific region, etc.

 

If you have any questions or comments regarding this contributed presentation, we would be happy to discuss with you. We really appreciate it if you could send inquiry to e-mail address described in the presentation.

The evolution of ride-sharing service and trend ASEAN|CDI Asia Business Unit

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The evolution of ride-sharing service and trend ASEAN

Corporate Directions, Inc 14 May 2019

The evolution of ride-sharing service and trend in ASEAN

 

pic of vehicles

 
With the remarkable success of UBER, the global landscape of private transportation has changed dramatically with the introduction of revolutionary business concept known as “sharing economy”. Ride-sharing, sharing economy for mobility, works on peer-to-peer, driver-partner model on the digital platform while traditional taxi business heavily invests in vehicle-related assets such as vehicles, management costs and wages, etc. Due to light-asset business model, ride-sharing service providers has been able to scale their services worldwide with less marginal cost.

 
According to Statista, in 2016, the ride-sharing market value was approximately 22,659 million USD while the market growth rate between 2017 and 2021 is predicted to be 21.8% annually on average. On the other hand, the number of users has been annually increasing by 8.6% and will reach 539.5 million in 2021.

news1

In the early stage of ride-sharing service, it was only initiated to encourage people to gain extra money from driving their personal car. However, due to an increase in market demand, new regulatory constraints and higher competitions, the ride-sharing service has become more comprehensive than the traditional method of requesting taxis, cars, motorcycles, etc.   Nowadays, a ride-hailing service has become the common word for a ride-sharing service.

 

ASEAN Market

After the merger of UBER and Grab in March 2018, ASEAN, the world’s seventh largest economy with total GDP of 2.8 trillion USD in 2017, is becoming the interesting market for a proxy war from giant companies all over the world via remaining 2 unicorns, Grab and Go-Jek.

 
Grab, backed by Softbank, Toyota, Didi Chuxing and Microsoft, is the biggest service provider in ASEAN covering 235 cities in 8 counties at 14 billion USD valuation while Go-Jek, backed by Google, Tencent and JD, is operating in 50 cities 4 counties at 11 billion USD valuation. No matter how much influence from those back up companies, the proxy war is gradually becoming more comprehensive beyond transportation related service.  At present, Grab is still the front-runner in most countries as the first mover in this region but Go-Jek is attempting to catch up its rival with rapid speed.

 

From ride-sharing to Super App

According to Fortune, both Grab and Go-Jek are aiming to become “every day super apps” that engages consumers on multiple fronts – offering food delivery, digital payments, financial services and even health care along with rides. The model is pioneered in China by Alibaba’s Alipay and Tencent’s WeChat.

Mobile Finance: GrabPay operates in 6 countries and explores the pre-paid-card partnership with Mastercard while Go-Pay is becoming the main payment method from its surrounding services such as Go-Mart (grocery shopping), Go-Clean (housecleaning), Go-Glam (hairstyling and makeovers), and Go-­Massage (self-explanatory).

Mobile Health Care: Grab in August announced a joint venture with China’s Ping An Healthcare and Technology to explore delivering medical consultations via app, along with medicine delivery and appointment booking.

Mobile Miscellany: On 23 April 2019, Grab had announced to release 4 new services including Trip Planner service, Hotel service, Video service and Ticket service starting in Singapore

Not only increasing customer engagement, but every day super-apps promise a new mode of connecting with customers and an opportunity to benefit from data about their preferences and purchasing behaviour.

 

Autonomous car: promising innovative technology in transportation

Comparing with traditional transportation technology, the upcoming autonomous car technology has been the most famous topic in transportation because it supposes to change how people transport forever by offering a lower cost with more convenient and better travelling experience to consumers. In addition, it is going to change the competitive landscape of all transportation service completely not only ride-sharing service and automotive manufacturing.

 
According to the timeline below, the autonomous car technology is predicted to be released for commercial in near future. Not only automotive manufacturers, but ride-sharing service providers and technology companies such as Waymo, Alphabet’s subsidiary, are also competing against each other and attempting to implement the technology into their products and services as soon as possible in order to gain the first mover advantage.

news2

Timeline of autonomous car technology
Autonomous car technology requires suitable road environment, so it is supposed to be implemented in some specific routes at the beginning as the alternative option on ride-sharing service in order to reduce manpower cost and offer a competitive price. Finally, the competitive environment will be transformed into “transformation-as-a-service” which people can request autonomous public transport anywhere anytime, by 2030 or earlier.  As a result, traditional Taxi service driven by a human is expected to gradually fade out from the market since 2020.

news3

The change of ride sharing technology

 
Conclusion

“Transportation-as-a -service” will be the new promising transportation mode in the future unavoidably. Automobile manufacturers including technology companies are attempting to become a part of the new value chain where mobile application has still been the center and main interface of people.

“every day super apps” of ride sharing (ride hailing) service providers is a strategy to engage people with many services while prevent giant competitors by familiar experience during the transition of technology.

Finally, ride sharing application will become “a single application” including all on demand services connecting online and offline together from transportation service both autonomous and human-driven vehicles, financial services, health care, delivery until mobile miscellany no matter how advanced the technology has been developed.

This is probably one of the major reasons why Masayoshi Son who is the broad director of Vision Fund, the largest technology fund in the world, invested in the ride sharing service providers around the world such as UBER, GRAB, OLA and DIDI CHUXING.

 
Reference

https://www.marsdd.com/news/ride-sharing-the-rise-of-innovative-transportation-services

http://fortune.com/longform/grab-gojek-super-apps

http://www.businessinsider.com/the-18-driverless-car-breakthroughs-2030-2016-12

https://images.app.goo.gl/TUJYy6yyQX6T4GHMA

Network Management Strategies for F&B Services|CDI Asia Business Unit

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Network Management Strategies for F&B Services

Corporate Directions, Inc 15 February 2019

Network Management Strategies for F&B Services

In a world of rising urbanization and middle-class consumption, the ability of food-and-beverage (F&B) stores to not only expand their presence to strategic locations but also to achieve the right synergy between stores is critical to business success. In this article we highligh the most-often sought out strategies used by F&B players to grow and manage their network.

bb-banner-store-1.0

 

 

Individual store evaluation
The attractiveness of a store is determined by its potential to generate enough sales to cover rents, cost of goods sold (COGS) and wages. Among these attributes, sales are the most difficult to forecast. International players such as Starbucks and McDonald’s have their own methodologies and databases to perform a top-down sale forecast from parameters such as population density, drive-through or footfall, which then is adjusted by a premium or discount for a dozen factors such as visibility, accessibility, commercial mix, parking and safety. For smaller players, purchasing Geographic Information System (GIS) data from vendors, or estimating the sales of the nearest competitor as a benchmark are equally viable options.

 

Graphic

The next part of the store evaluation process deals with the costs. For COGS the brand’s average value could be used. For rents either the quoted value from the landlord or an average per-area price from real-estate reports are adequate. For wage calculations, the store area should dictate the figure, which can then be adjusted by a premium or discount if the expected footfall is higher or lower than a typical store. Finally, opening and equipment costs should be similar those of previous openings for the same brand.
With both sales and costs known, we can model the store’s P&L, IRR and expected payback. Each company may have a cut-off for IRR or payback that will decide whether the decision to open is a sound one or not.

 
Maximizing the network effect
In addition to justifying a store’s profitability, the business manager must also think of inter-store synergies. One internal synergy is the saving from shared transportation. For F&B categories where the shipment frequency is high such as fast-food restaurants, ice-cream parlors or bakeries, it is advantageous to place stores close to each other to minimize transportation costs and increase product freshness. Other internal synergies that can be realized with store proximity include staff training and rotation, store intelligence and compliance monitoring.

 
There are also external synergies that benefit from a dense network of stores. Having stores in key areas in the city can help raise consumer awareness and reinforce the brand image. A good example of this is Vietnam’s leading café chain “Highland Café”. It has a store in almost all shopping centers and major landmarks of major Vietnamese cities that it becomes the designated meeting point for young people. At the extreme, when the number of stores reach a hundred in a city and more than 20 cities in the country spanning multiple brands, the company begins reaping massive benefits from loyalty programs, gift cards and corporate contracts. An F&B company that made good use of its ubiquitous presence is Huy. With more than 200 stores across 9 brands (Món Huế, Phở Ông Hùng, Great Bánh mì & cafe, Cơm Thố Cháy, Phở 99, Iki sushi, Shilla Korean BBQ Restaurant, TP Tea, and Mì Quảng Bếp Tâm), the company’s membership and prepaid cards are immensely popular. A corporate client can purchase Huy’s 20%-discount cash cards for corporate events and business trips, which can be used in Huy’s densely-placed restaurants present in 5 large Vietnamese cities. (Ha Noi, Ho Chi Minh, Hai Phong, Quang Ninh, Dong Nai).

 
One key point to watch out for when managing the store network is cannibalization. This happens when stores are placed too close to each other and the new store takes customers away from the old one. On the other hand, cannibalization can also be used against competitors. By having three to four stores encircling a strategic location, a player can crowd out the market so that a new player cannot possibly justify opening a new store in the vicinity.

 

Circle K

[Circle K stores surrounding “Ham Ca Map” area, Hanoi Old Quarter, Vietnam]

 
Mastering off-site channels
In addition to telephone orders, the recent IT revolution has helped off-site sales contribute more to a chain’s total revenues. This shift has come about thanks to the rise of restaurant review sites and transportation startups. Consumers now value the convenience of food delivery, while transportation costs have decreased greatly thanks to the sharing-economy model that is popularized by companies such as Grab.

 
In this context, a new store must play its role in servicing an area that is not yet adequately covered by the current network. Our research has shown that F&B chains in Southeast Asia often place stores in 2-6km distance (or an equivalent of 4-10 minutes of traveling time by motorized vehicles) from one another. Stores are spread out in grid-like positions throughout the city, as in the map below.

 

 

The Pizza Company

[Locations of The Pizza Company in Bangkok, Thailand]

 
For low-end F&B players, online sales will play a more important role as stores placed in the city peripheries serve as excellent gateways to service customers in the city center.

 

 

Conclusion
As business managers, it is advantageous to consider the P&L of the entire chain and not just individual stores when evaluating a new opening. At the same time, both onsite and offsite sales should be studied carefully to maximize the benefits from the strategic locations of stores.

 

Tải bản tiếng Việt: Chiến lược quản trị mạng lưới cho doanh nghiệp dịch vụ F&B

Download English version: Network Management Strategies for F&B Services

Japan-Taiwan Strategic Alliance Platform Inaugural Seminar was Held in Taipei|CDI Asia Business Unit

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Japan-Taiwan Strategic Alliance Platform Inaugural Seminar was Held in Taipei

Corporate Directions, Inc 3 July 2018
Joint Ventures between Thai and Japanese Developers – The Changing Competitive Landscape in the Thai Condominium Market –|CDI Asia Business Unit

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Joint Ventures between Thai and Japanese Developers – The Changing Competitive Landscape in the Thai Condominium Market –

Corporate Directions, Inc 28 March 2018

Over the past decade, the condominium market in Thailand has been growing at a rapid pace, especially in Bangkok. While condominiums in Thailand only account for 2.4% of Thai households (NSO Census, 2010), they are the by far the fastest growing category of residential property in Thailand. According to AP, Thailand’s leading property developer, despite its relative scale condominiums account for almost 60% of total residential property launches in 2016. However, there are signs of demand slowing down ever since Thailand faced its political upheaval in late 2013.

 
More recently, there is a trend of increasing joint ventures between Thai and foreign developers, most notably with Japanese developers. Starting from 2013 in a joint venture between AP and Mitsubishi Estate, by the beginning of 2018 the combined value of joint venture projects exceeds THB 200 billion (USD 6.4 billion).

 
In this report we will cover the state of the Thai condominium market with a focus on Bangkok, and the reasons for the upward trend of joint ventures between Thai and Japanese developers.

 
Condominium Market in Bangkok, an Overview

 
While condominiums are built all over the country, Bangkok has the highest concentration of condominiums by far. According to Pruksa Real Estate, condominiums constituted 51% of total private households in Bangkok metropolitan area. While different sources disagree on the exact figures, as of 2017 there are an estimated 500,000 condominium units in Bangkok, compared to less than 100,000 in 2008.

 
Demand for condominiums as a form of housing in Bangkok increased steadily until it plateaued in 2013 (fig. 1), and the rate of condominiums sold is currently between 70 – 75%.


TH_Condo_1
TH_Condo_2

 
Aside from the sharp dip in condominium supply in 2011 – a result of a severe flood in Thailand – new supplies of condominiums were produced at a rapid pace, and demand along with it.

 
But starting from late 2013, political turmoil and government dissolution in Thailand reduced consumer confidence in the market, and the demand for new condominiums tapered.  Additionally, rapid increases in household debt as a % of GDP in Thailand (52.4% in 2008, up to 79.9% in 2014) led to tightened lending criteria by financial institutions.  Loans were especially strict for freelancers and SME owners, who have irregular incomes.

 
By 2016 loan application rejection rates was at 40%, according to Sansiri.
While demand for condominiums slowed, average price of condominiums in Bangkok trended upwards (fig. 2).  The rapid increase in the average price of higher-end segment of the market pushed the average price of the overall market.  The increases in relative supply of the higher-end segment (fig. 3) also moved the price upwards, as developers began focusing more on the segment which relies less on mortgages.

 


TH_Condo_3
TH_Condo_4

 
Condominium in areas outside of BKK

 
While originally condominiums built were focused primarily on Bangkok, starting from 2012, there is a shift to building condominiums in areas outside of Bangkok Metropolitan Region.Popular areas outside of Bangkok Include provinces such as Chiang Mai, Phuket, Pattaya and others.

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TH_Condo_5

 
Increasing interest from foreign buyers

 
Over the past few years interest in Thai properties have increased, primarily used as a place of residence rather than as a form of investment.  Purchases of Thai condominiums by foreign buyers rather than institutions have increased by as much as 700% between 2012 to 2017.

 
The majority of buyers are from Asia (58%), most notably from Japan, China and Singapore, while 29% of buyers are from Europe, and only 7% are from America.

 
The most popular regions, given they are mostly for personal use, are in metropolitan regions such as Bangkok, and seaside destinations such as Phuket, Chonburi and Huahin are the next top 3 most popular locations.
Many condominium developers are targeting this trend: Sansiri, a top Thai developer, has a THB 7.5 billion sales target for foreigners, out of a total of THB 36 billion in 2017.

 


TH_Condo_6

 
To boost their condominiums’ demand among foreigners, many developers are moving towards a joint venture with foreign – especially Japanese – developers for their knowledge and reputation for quality.

 
Growing JV between Thai and Japanese developers

 
Over the last 5 years, Thai developers are looking more and more into joint venture projects with foreign developers to develop in Thailand.  Joint venture projects in property development in Bangkok grew from 4 projects in 2013 to 52 projects in 2017, mostly with Japanese developers.

 
The reason is that Thai banks are becoming more conservative in their lending to the developers, resulting in Thai developers looking elsewhere for sources of funding.

 
The first Japanese company to have a joint venture in Thailand to develop condominiums was Mitsui Fudosan in 2013, in a joint venture with Ananda Development.  After their success, other companies in Japan followed suit, and many of the listed Thai developers have initiated a joint venture with a Japanese developer by 2017 (fig. 6).

 
The trend in rising joint venture investments is likely to continue: starting from 2018, Ananda announced they have new joint venture projects with Mitsui planned worth THB 19 billion, while AP announced they will invest in 4 new condominium projects in 2018, with a combined value of THB 23 billion.

 
While other countries – most notably China – have started joint ventures in condominium development in Thailand as well, joint ventures with Japan are the largest by far in scale.

 


TH_Condo_7

 
While Japanese companies are interested in Thailand for the growth potential than the Japanese market lacks, Thai companies are in turn interested in a partnership with Japanese companies to have their expertise, design and to attract more foreign buyers.  To give an example, Origin expects their joint venture with Nomura to boost sales from foreign buyers by 10 to 20%.

 
Ananda Development and AP have invested the most by far in joint ventures with Japan, with combined values of their JV projects almost reaching THB 190 billion by the end of 2018.

 
JV Projects with Japanese Developers

 
Mitsui – Ananda
At the time of writing Ananda Development has 15 joint venture projects with Mitsui Fudosan, starting from 2014.  Ananda Development holds 51% while Mitsui Fudosan’s subsidiaries hold 49% share of the joint venture companies.  While Ananda is responsible for managing the JV projects Mitsui is responsible for technology / knowledge transfer as well as training Ananda’s staff to Mitsui’s standards.
By February 2018 the combined value of the joint venture projects is at THB 95 billion, with aims to be at THB 114 billion by the end of 2018.

 
Although the change from negative to positive in profitability from 2012 to 2013 is more significant, there is an observable positive effect in the period that Ananda Development started the joint venture with Mitsui.  After JV projects with Mitsui Fudosan has initiated, profitability increased from 9% to 13%, and stayed at above 10% after

 


TH_Condo_8

 
Mitsubishi – AP
In 2013, AP is the first Thai company to have a joint venture in condominium development with a Japanese company, and by the end of 2017 AP has 11 joint venture projects with Mitsubishi Estate.  Similar to Ananda, AP holds 51% of the subsidiaries that manages the condominium projects.

 
Second to Ananda – Mitsui, by the end of 2018 their combined value of JV projects with Mitsubishi estate is at THB 74 billion.
After the joint venture with Mitsubishi has initiated, totals sales for AP increased in 2014, before trending downwards over the next 2 years.  However, their profitability was not affected, but remained at the same rate as before starting their joint venture.
It is notable that their profitability is around the same level as Ananda, whose profitability increased significantly to AP’s level after their first joint venture project started.

 


TH_Condo_9

 
Conclusion

 
While the condominium market in Thailand appears to be slowing down since 2014, the market is adapting, and is still reasonably healthy.  Although domestic demand has somewhat stalled it is alleviated by increased interests from foreign buyers, many of whom are interested in buying for personal use, rather than to rent out.  As ideal locations to build in Bangkok become scarcer, prices will rise further and condominiums outside of Bangkok will become more viable both for residential use, and as an investment vehicle.
With the increases in foreign companies’ interest within the market, quality in condominiums are sure to rise, and will be more competitive on the global market.

 
 
Door to Success of Your Business in Japan

Strengths and Challenges of the Asian family businesses <br> -Discussion with Associate Prof. Yupana at National University of Singapore Business School-|CDI Asia Business Unit

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Strengths and Challenges of the Asian family businesses
-Discussion with Associate Prof. Yupana at National University of Singapore Business School-

Corporate Directions, Inc 5 December 2016

We had an opportunity to discuss the above topic with Yupana Wiwattanakantang, Associate Professor at National University of Singapore Business School.  We discussed the need for Thai family businesses to evolve, while at the same time I gained insight to the nature of family businesses in Japan. (October 2016)

 

Corporate Directions, Inc. (CDI)

Asia Business Unit

 Ogawa Tatsuhiro

 

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Ogawa: 

CDI has also worked as a consultant for Thai family businesses in the past.  Experience tells me that as these family businesses grow, some would choose to go public, and those that do so have a need to evolve from a “family business” to a “company”.  What do you think about the future challenges for family businesses in Thailand and other Asian countries?

 

Yupana: 

The lack of a proper structure for information management is certainly a big issue.  I am also consulting for a Thai company, and I have found the in-house information management to be very lacking.  There are cases where, despite the cashflow appearing to be healthy the company doesn’t know if they are profitable in a fiscal year.  The unwillingness to pay for intangible services and software is also conducive to their weakness in information management.

Family businesses in Asia have grown in a period of rapid economic development, and as such, the founding members did not have the time to obtain knowledge in management or establish the structure of their organization; a major difference compared to Japanese family businesses.

 

Ogawa: 

You’ve touched on the subject of organizational structure; can you expand on that?

 

Yupana: 

It is one of the issues related to company succession.  Asian family businesses, influenced by the Chinese cultural background, tend to distribute the company assets equally among the children of the next generation.  In other words, the various businesses within the company would be turned over to different children.  Alternatively, there is

also a case of company shares being split equally between the children instead.  Thus, it can lead to situations where a consensus cannot be made between major shareholders, or where a company group ends up being divided.  Take Hyundai Group in South Korea, for example.  While there are a variety of businesses under the name of Hyundai, many are independently operated. In such a case, the risk of a takeover would increase, by taking advantage of the disunity between the family members.  In Japan on the other hand, even in the cases of companies’ ownership being succeeded by the family’s next generation, they tend to only choose one successor.

One way this problem could be resolved is through the use of a holding company, and create a family charter  between the shareholding family members.  In order to compromise between the rules as a family and the rules as a company, a holding company should be considered.

 

Ogawa: 

Succession in family businesses is a big issue in Japan as well.  As the company founder grows older, the period in which a successor from the next generation should be appointed comes closer.

 

Yupana: 

First, when thinking about family businesses, I use the phrase “family controlled firm” to distinguish the companies that are owned by the family and those that are controlled by the family.  For example, in the case of Toyota Motor Corporation, the founding family only owns a few percent of the company shares.  However, the influence and control the family has over the company is disproportionately large.

In other words, with regards to family businesses, as it is necessary to continue to expand, with the big picture in mind; the founding family’s focus is more on maintaining control rather than ownership

Moreover, with regards to control I would like to talk about the concept of dictatorships within family businesses.  There are numerous cases where the founder has a lot of power within the company and maintains that position of power until he reaches an advanced age.  This phenomenon can be seen all over Asia, including Japan.  While a company controlled in this way has an edge in speed of decision-making, in such a company the issues of succession and inheritance is never concretely discussed.  In which case, such issues will only suddenly surface when the founder no longer has the physical strength to remain active in his role.  The result of which is that the experiences, knowledge and connections that the founder has would not be passed on to the next generation.

 

Ogawa: 

Can you tell me what you think about the issues of dictatorship from the perspective of corporate governance?  For Asian family businesses, even after being listed there are many cases where the majority share of the company still belongs to the founding family.  Thus, it is assumed that this gives rise to a relationship between the company and shareholders that is different to the “American model”

 

Yupana: 

I see the relationship between family businesses and regular shareholders as a discussion of financing and accountability .  Rather, the issue with the governance of family businesses is the debate on how to keep the company going after controlling the runaway dictatorship.

Here I would like to discuss the role of the board of directors, and an example from Europe would be helpful in this case.  In a family business from Germany, out of the five members of the board of directors 3 people – including the chairman – are from outside the founding family, and only 2 are from the family.  In this case, the role of the board members, rather than to oversee the company for the shareholders their role is revolved around making the right decisions for the company as a family business.  Therefore, the outsider chairman is one who has previous experiences in managing other family businesses, and as such a deep understanding of family businesses is what is emphasized in the process of personnel selection.  Their stance is not in using a high salary to buy the knowledge and experience.  In addition, for this company there is a rule that the majority of the board members would be chosen from those outside the family, as determined by the family charter.

 

Ogawa: 

So the board of directors is there to function as a place to take on the role as an asset for the family, while at the same time taking on the responsibilities to the public as a company.

I feel that, for family businesses “continuity” becomes a key word; given the discussion up to this point, I have the impression that Thai family businesses do not appear to have developed a mechanism to ensure such a “continuity / sustainability”.

 

Yupana: 

For Thai family businesses, the desire to build up their assets is much stronger than the desire to maintain the business.  Back to the example of the family business I am consulting for, when I asked the president what his strategy for the future of the company was, his reply was that he has not really considered it.  It seems that, as he has rapidly expanded the company to build assets for the family, he has not had the time to think about the strategy for the future of the company.  Alternatively, he puts so much priority on familial circumstances that the circumstances around general company management are postponed.  As the number of family businesses in Thailand that are going public is likely to increase, in the future companies should be more aware of the issues of “continuity / sustainability”.

 

Ogawa: 

You have said that family businesses in Thailand have to change, but on the other hand, there are advantageous properties unique family businesses.  In Japan, there are numerous family businesses with a very long history.  How should one think about the source of their competitiveness?  Such factors are, I believe, things that should be maintained even as Thai family businesses evolve.

 

Yupana: 

For example, a regional network  is a great asset for a family business.  The relationship with influential people within a region can be a source of competitive advantage.  Since in the world of politics many politicians are part of a political dynasty, with children becoming politicians after their parents they can become a powerful asset for a family business.  Additionally, the stakeholders’ trust on the family can be a valuable asset.  While taking advantage of assets such as these networks and trust, the ability to make decisions quickly by those at the top is a strength for family businesses.  Of course, the issue of dictatorship is also inextricably linked to such strengths.

 

Ogawa: 

When looking at the issues of family businesses in Thailand from a Japanese company’s perspective, it seems that such compliance issues cannot be ignored if Thai companies are to be a target of investment or partnerships.

 

Yupana: 

That is exactly right.  The management of family businesses up to this point only had their eyes on managing their own assets while disregarding other issues.  As a result, the lending and borrowing of cash between businesses within the same company group can be a daily occurrence, and financial statements may not be appropriately made.

To accept foreign investments, or to partner up with foreign companies it is essential to increase the transparency of the management.

 

Ogawa: 

Thank you very much.  We now have a greater understanding of the strengths and weaknesses of Thai family businesses.

 

Yupana: 

CDI certainly takes on unique activities.  It was very interesting to hear about your consulting for companies in Southeast Asia.  Thank you for the interview.

 
 
 
Associate Professor Yupana Wiwattanakantang Biography

After obtaining a bachelor’s and master’s degree in Economics from Thammasat University (Thailand), she went on to obtain a master’s degree and doctorate in Economics at Hitotsubashi University.  There she worked as the visiting professor, later as the associate professor, then as professor.  She holds her current position at NUS business school since June 2010.  She specializes in corporate finance and corporate governance, with recent research focusing on publicly traded family-owned companies from all over the world, on their strengths and weaknesses, business succession and governance.

Vietnam at the Gate of TPP – A Strategy Perspective|CDI Asia Business Unit

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Vietnam at the Gate of TPP – A Strategy Perspective

Corporate Directions, Inc 6 June 2016

Xin vui lòng tải bản tiếng Việt tại đây

 

Vietnam at the Gate of TPP – A Strategy Perspective

 

TPP was one of the most spoken buzzwords within Vietnam’s business circle in 2015. As the nation with the lowest level of income among the members, Vietnam is said to benefit the most while at the same time face the greatest hurdles if it wants to truly integrate into such a comprehensive economic agreement. There have been much discussions in the press about shifting production bases, rules of origins or necessary reforms of SOEs but we believe these content while being too broad are not detailed and relevant enough for business managers. This short article will attempt to summarize TPP’s key points, outline where Vietnam stands at the moment, and presents key insights regarding TPP and other FTAs that we believe businesses managers will find useful in their strategy planning.
Note: Countries are abbreviated and sorted as follows: CA: Canada, US: United States, ME: Mexico, CL: Chile, PE: Peru, JP: Japan, VN: Vietnam, SI: Singapore, BR: Brunei, MA: Malaysia, AU: Australia, NZ: New Zealand.

 

  1. What is TPP?

TPP is a free-trade agreement (FTA) involving 12 countries (Canada, United States, Mexico, Peru, Chile, Japan, Vietnam, Singapore, Malaysia, Brunei, Australia, New Zealand), more than 11% of world population and nearly 40% of world GDP.

The most important thing to note about the participating countries is that they are on the rim of the Pacific Ocean, hence sea trade through this route will be a key element of the partnership. China is not a part of TPP, while Korea and other ASEAN nations such as Thailand have expressed their intent to join. As the U.S. is clearly the leader in terms of absolute economic power, TPP is often cited as the counter-agreement to RECP which China leads.

 

Figure 1: Location and GDP of TPP members
TPP Figure 1

Source: World Bank (WB)    

 

In terms of content, TPP’s 30 chapters sets one of the highest standards both in terms of breadth of topics covered and stringency of commitment, clearly outdoing the Chinese-led RECP.

Figure 2: Comparison of scope of RECP and TPP

TPP Figure 2

In spite of its enormous scope, TPP is just another free-trade agreement (FTA). In fact, many of the provisions agreed to in TPP have been covered by previous bilateral and multilateral FTAs, as seen below. In particular, for Vietnam the truly new trading partners are NAFTA members and Peru. Within this geography, The U.S. is the most prominent give its large market size, however Canada is also promising given Vietnam’s current low export levels.

 

Figure 3: Existing trade agreements between TPP members

TPP Figure 3

Sources: Each TPP member’s Ministry of Commerce’s website, secondary research

The conclusion from the chart above is that business managers must make decisions based not only on TPP conditions but holistically within the context of all FTA agreements covering the concerned markets.

 

  1. Where does Vietnam stand?

Vietnam is the most agriculturally-oriented nation within TPP. At the same time, low levels of productivity caused by an underdeveloped supporting industry, lack of R&D hubs and skilled labor prevents Vietnam from moving up the supply chain into higher value-added manufacturing and services compared to its peers in the region.

TPP Figure 4

Sources: Vietnam’s customs, CDI’s adjustments

 

TPP Figure 5

Sources: International Labor Organization (ILO), Asian Productivity Organization (APO)
Productivity = GDP/per capita divided by average annual wage. A nation is considered more productivity if it earns more and more in GDP/capita for the same dollar in average annual wage.

Exports play a dominant role in Vietnam’s economy. In fact, among TPP members, Vietnam’s export percentage of GDP is second only to that of Singapore. As such, there is much expectation that that TPP would bring a huge export boost to Vietnam’s economy.

TPP Figure 6

Sources: WB, Vietnam’s customs, press releases
Looking at Vietnam’s major export product groups, we see that food and crops contribute a significant amount to the total export value, however this category is still minor amount compared to textile products (Vietnam’s so-called export champion), and electric and electronic equipment (E&E), mainly thanks to enormous investments in the last category in recent years by Samsung, LG, etc.

 

Looking at export destinations, we see the US and EU are the two largest markets, accounting for over half of Vietnam’s exports. While the EU is not covered under TPP, a separate agreement between EU and Vietnam is under way. As such, in order effectively utilize all preferential tariff treatment, businesses must monitor the trade liberalization progress as a whole outside of the TPP context.

 

Figure 7: Vietnam’s Export by Destination and Product Group

TPP Figure 7

Sources: Vietnam’s customs, CDI’s adjustments

On the import side, China single-handedly supplies nearly 30% all of Vietnam’s import needs. In particular, it is a source of machineries, E&E and textile material supply feeding into Vietnam’s finished goods. The importance to note is that since China is not part of the TPP, industries that rely heavily on Chinese imports face stringent conditions called forth by the so-called rule of origin. In the case of textiles, TPP demands that textile materials from yarn forward must be manufactured in the exporting country order for it to benefit from favorable tariff treatments.

 

Figure 8: Vietnam’s Import by Source and Product Group

TPP Figure 8

Sources: Vietnam’s customs, CDI’s adjustments

 

  1. Strategy Perspective for Managers

With so many different angles to consider and rules to remember, what should business managers keep in mind to make the best of FTAs in general and TPP in particular? In this final section, we highlight four key takeaways that are essential for any businesses operating in Vietnam as they attempt to incorporate TPP/FTAs into their strategic planning.

 

a. Legal Intelligence

As many complex and overlapping FTAs are in development, it is very important for managers to keep track of current and future rules, quantify the impact on their business, and make use of the applicable regulations to their fullest. One common misunderstanding is that FTAs in general and TPP in particular are only about tariffs. In reality, other conditions such as the tariff reduction schedule over time, quotas (if any), anti-dumping regulations, technical barriers, health & safety barriers, etc. may open up or restrict an entire market from the reach of the company.

In particular, large enterprises are advised to form an in-house legal team. This is because with more export destinations, the risk and complexity of legal disputes increase, while legal intelligence (i.e. a fixed cost) can be spread out over a larger export volume. As for SMEs, they should frequently update with trade authorities and industry associations for useful (and often free) information.

 

b. Economy of Scale

A trend that typically arises when markets integrate is the emergence of large players that fulfill a very specific role within the supply chain of their industry but on a global scale. These players have multiple plants, employ tens of thousands of employees, and have invested in specialized technology, manufacturing processes and a well-trained labor pool that are capable of taking large and complex orders from multiple top-tier clients.

In the graph below, we show the revenue and profit margin of major apparel OEM players across Asia. Vietnamese companies (in bold) enjoy a profitability level comparable to their peers, however with the exception of the industry leader Viet Tien, remaining players are typical small in size. This has created major difficulties for these players as trade barriers lower and world markets becomes a level playing field, where players with better economy of scale often emerge victorious.

 

TPP Figure 9

Source: SPEEDA

As such, local businesses when integrating into the world’s supply chain should be aware of their economy of scale vis-à-vis global competitors. Lack of scale can be compensated through collaboration with other local players in the short run, growth through M&A activities in the long run, or bypassed altogether by employing a differentiation strategy where scale is less important or made irrelevant by developing other advantages and capabilities (see takeaways c. and d. below).

 
c. Proximity to Customers

As mentioned above, when import tariffs are removed, multinational companies can leverage their global presence to position R&D, production and sales in strategic locations (outside of Vietnam) for optimized supply chain and economy of scale. To compete, businesses serving the Vietnamese domestic market can alter their operations to benefit from proximity to customers, and advantage that an export-based foreign competitor does not have.

 

Figure 10: Proximity to Materials vs. Proximity to Customers

 

TPP Figure 10

 

Let’s take the example of two industries: food and beverages (F&B) and textiles. In the F&B industry, recently there has been a surge of Thai processed food exported to Vietnam thanks to efforts of Thai retailers / distributors. While these products may earn the trust of the Vietnamese consumers (“cheaper than Japanese products but safer than Chinese products”), they suffer a couple of drawbacks due to the lack of the manufacturer’s presence in Vietnam. The package is unchanged (written in Thai), the ingredients are not native to Vietnamese tastes, and there is no way for consumers to know about the product except by going to store. A Vietnamese competitor may take advantage this by investing in marketing: design attractive packages, launch advertising campaigns, and monitor customer responses.

In the textiles industry, a similar story takes place where Chinese clothing items flood the Vietnamese market. These products are often very cheap, with the drawback of being very poor in style / size variety and not a complete good fit for Vietnam’s climate. A Vietnamese textile player may decide to leverage its proximity to customers by venturing into retail to capture more added value, as well as launching a large selection of items to gauge the customer response. Through continuous monitoring of sales levels, it could quickly phase out low-performing items and boost high-performing ones, thereby negating competition from Chinese exports. In fact, this is the strategy (also called “fast fashion”) is what made Zara one of the most successful fashion retailers today.

 
d. Parameter Mapping

Over the long-run, advantages such as economy of scale, proximity to customers, etc. are parameters inherent to a given industry. These parameters can be mapped based on their impact to the business (quantitatively in revenue or unit price) and their stickiness (qualitatively based on the difficulty in building / imitating an advantage corresponding to each parameter). For the sake of illustration, we map out key parameters for a hypothetical Vietnamese agricultural export in Figure 11-A below.

 Figure 11-A: Industry Parameters
Agricultural Product

TPP Figure 11A

Source: CDI’s hypothesis

For example, weather is an extremely important parameter in that it may make or break the cultivation schedule. A player with a weather advantage can rest assured that it cannot be easily copied in the future by other players. In figure 11-B below, we hypothetically evaluate the advantages that a certain Vietnamese exporter has / does not have over a Chinese competitor for such parameters, giving a “Good”, “Fair” or “Poor” assessment of the former’s position over that of the latter.

Figure 11-B: Advantage Evaluation
Vietnamese Company X vs. Chinese Competitor Y

TPP Figure 11B

Source: CDI’s hypothesis

With such mapping, business managers can prioritize which parameters to focus on in their strategy planning. High-impact advantages are more important yet sticky ones should require fewer resources to maintain. On the other hand, high-impact disadvantages require investments so that the business catches up with its competitors, yet sticky disadvantages present a dilemma to business managers: invest heavily (when such is an option) or give up entirely and focus on building up other advantages.

In our example above, cultivation technology (currently a disadvantage for the Vietnamese player) is highly impactful and should be improved through cooperation with a foreign partner possessing such technology. By contrast, the import tariff at the destination country is an advantage as this country and Vietnam are TPP members. However, this advantage is non-sticky, as China is also negotiating a bilateral agreement covering this product group with the said country. As such, business managers should not count too much on this advantage as it may nullified shortly, and instead must make sure they are not neglecting other important capabilities.

 

May 2016

Corporate Directions (Vietnam)

Consultant, Pham Le Duc

Vietnam’s financial system and some consideration on SOE reform|CDI Asia Business Unit

Language:    English    日本語    中文

Asia Business Library

Vietnam’s financial system and some consideration on SOE reform

Corporate Directions, Inc 16 May 2016

The evening in Vietnam is all about beer. In the blazing heat of a tropical night, you can expect to see the sights of many people sitting in plastic chairs on the side of the street drinking beer. As a can of beer (350ml) costs less than a dollar, it is so easy to order “one more” and end up drinking too much.

 

With such a low level of prices, one might think beer companies are not making much profits. However, in fact this is far from the truth. Let’s take a look at Saigon Beer (Saigon Beer Alcohol Beverage Corporation, aka SABECO) which belongs to the Ministry of Industry and Trade. The following graph compares sales and net profit margin of Saigon Beer and major international beer players. We see that compared to the major players, Saigon Beer’s net profit margin is extremely high.

1605LSG_1

 

So can we conclude that the beer industry in Vietnam is profitable due to the high net profit margins above. In the chart below, we break down the composition of net profit. As you can see, Sabeco receives an enormous amount of financial income from bank savings and equity/debt investments in other companies. As such, Saigon beer is more of a financial company than a beer company.

1605LSG_2

Note: figures inside brackets are percentages of sales.
Source: SPEEDA

 

In many ASEAN countries, the equity and debt market is not well developed. In some countries, Chinese-origin and other zaibatsu groups (let’s collectively call them act as an intermediator, supporting the growth of companies and of the economy. However, in Vietnam such Chinese-origin financial system does not exist due to the strong grip of the communist party and the history of wars between China and Vietnam. It is in fact the state-owned enterprises (SOEs) which are taking over this role. Let’s call this the “Vietnamese financial system”.

 

SOEs act as both the financial system and the foundation of the political system through the appointment of top executives by the government. In order to reform, incorporate and later on privatize Vietnamese SOEs, it is necessary to restructure Vietnam’s political and financial systems.

 

We believe that it is a big challenge for Vietnam to reform its SOEs, because such reforms would require the restructuring of both financial and political system, a task that is both large in scale and complex in nature. However, as SOE reforms is part of Vietnam’s promises in TPP and other trade agreements, the government must progress with SOE reforms. In addition, Vietnam’s success in creating a healthy competitive environment will also lead to the improvement of the competitiveness of these companies which in turns converts to economic benefits for the consumers. There is much expectation for Vietnam to make use of lessons from countries which has experienced SOE reforms, such as Japan and ex-communist nations around the world.

 

CDI Asia Business Unit, Director, Ogawa Tatsuhiro

May 2016

The Beer Market in Southeast Asia|CDI Asia Business Unit

Language:    English    日本語    中文

Asia Business Library

The Beer Market in Southeast Asia

Corporate Directions, Inc 4 April 2016

Xin vui lòng tải bản tiếng Việt tại đây

 

The Beer Market in Southeast Asia

Southeast Asia (SEA), with its high economic growth and low alcohol consumptions compared to the developed world, coupled with a young population and emerging middle class, is a promising market for beer producers.  International giants such as Heineken, Carlsberg, and Kirin are aggressively expanding in SEA by acquiring dominant domestic brands and each other, as Heineken bought the remaining stake in its subsidiary Asia Pacific Breweries from Fraser and Neave (F&N) in 2012. At the same time, prominent local players are also making deals: Thailand’s Boon Rawd is in a joint venture with Carlsberg, while Thai Beverage acquired F&N in 2013.

Though the market has a lot of potential, there are also risks: Indonesia banned the sales of beer in small retail outlets in 2015, and the Thai government also tried to push for a law to ban sales of alcohol near educational institutions in late 2015.  In other countries such as Vietnam, there has been an increasing public resentment towards beer consumption, which encourages the government to levy higher taxes on this product over time.

Out of the ten Southeast countries, this article will focus on Vietnam (VN), Thailand (TH), the Philippines (PH), Malaysia (MA) and Indonesia (IN) in order of per-capital beer consumption (hereunder referred to as TIPMV). Together they account for over 85% of the region’s population, and represent the huge potential that this region in general has to offer.

 

  1. Overall Landscape

 

Beer-Figure 1

 

Among the TIPMV countries, Vietnam is the largest market with the highest consumption level per capita as well as annual growth.  Thailand, on the other hand, is the only country examined with negative annual growth rates in alcohol consumption at -2.4%.  Thailand’s negative growth is mainly attributed to the political crisis that took place at the end of 2013 and efforts to reduce alcohol consumption by the government. The Philippines appears to be static, while Malaysia and Indonesia, both containing a large Muslim population, understandably have relatively low annual consumptions of beer per capita.  Interestingly however, both their annual growth rates in beer consumption are comparatively high.  This reflects the increase in consumption by the non-Muslim population of both countries, as well the effectiveness of the beer companies’ aggressive advertising campaigns.

 

  1. Market Concentration

 

Beer-Figure 2

 

The first thing that stands out in this figure is the extremely high market concentration overall.  In every single market, the top 4 market leaders control more than 90% of the market. The Philippines is the most extreme in this regard, where a single company (San Miguel) has 91% of the total market share.

Another significant factor in these markets is the dominance of local companies and brands in Vietnam, Thailand and the Philippines.  Malaysia and Indonesia on the other hands are controlled mainly by international players. This difference again comes from cultural factors, where Malaysia and Indonesia are countries with Muslim majorities that do not consume alcohol. In the case of Malaysia, the situation can be explained by the relatively early entrances by international companies, as Carlsberg was first imported in 1903 and Heineken’s joint venture with F&N first brewed in 1932.  The two companies remain the only ones in Malaysia with the license to brew beer. Thailand, on the other hand, had its first brewery opened in 1933 by a domestic company, and had trade barriers to protect domestic production until 1992.

 

  1. Industry Supply Chain

Figure 3: Beer Industry Supply Chain

Beer-Figure 3

In general, beer is supplied to end-consumers through the supply chain above, although the importance of each actor and how much of the product actually goes through each channel may vary between countries.

Firstly, in certain markets the local manufacturers and foreign beer exporters may be able to supply directly to on-trade and off-trade establishments.  This will depend on the import and distribution regulations of each country, as well as on the size and bargaining power of the on/off-trade establishments. One factor influencing this outcome is the extent to which on/off-trade establishments are chained (e.g. chained supermarkets, chained bars, etc.) or independent businesses.

Secondly, there are big differences within the upstream and downstream flows of beer supply. In the upstream flow, the quantity of local vs. imported beer supplied to the distributors is different between countries.  For example, in the Philippines the domestic manufacturers are the main supplier to beer distributors, whereas in Malaysia, imports account for the vast majority of the beer supply.  In the downstream flow, there are differences in the quantity of beer consumed in on-trade vs. off-trade establishments, as seen in the following graph.

 

Beer-Figure 4

In Vietnam and Malaysia, where on-trade sales are higher, consumers prefer drinking outside in gatherings and parties with colleagues and friends.  In such countries, the majority of foodservice outlets serve beer, including coffee shops.  In Malaysia, the heavy use of promotions and selling cheap beer (in beer towers and beer buckets) appear to be effective, leading to the same pattern in beer consumption. Conversely, in Thailand where off-trade sales are higher, consumer groups tend to drink beer for social and family gatherings at home, where the popularity of the economy lager stimulates off-trade sales.

 

  1. Regulatory Environment

Despite being a great source of tax revenue for governments, beer and alcohol in general draw negative sentiments in TIPMV countries which has led to efforts to thwart their growth.  This can be seen through government campaigns against or even downright bans of alcohol, as well as increasing taxes.

One method to curb alcohol consumption is the banning of alcohol in certain areas.  In 2015, Indonesia introduced a ban on small on-trade establishments that specialize on alcoholic drinks, despite oppositions from the tourism industry.  Despite the consumption of beer per capita being among the lowest in SEA, some factions within the Muslim-majority country is pushing for even harsher restrictions, with Islamic parties proposing a total ban on alcohol consumption.  The government of Thailand also pushed for reduced alcohol consumption, and in 2015 amendments were made to the Alcohol Control Act that prohibits the sale of alcohol near higher-educational institutions.

Increases in taxation can be seen in all five countries as well.  In Malaysia 15% tax on beer is set to increase further, after no changes since 2006.  The official figures are not yet announced, but it is expected to increase by at least 10%.  Vietnam’s Special Consumption Tax (SCT) on beer will gradually rise from 50% in 2015 to 65% in 2018.  Thailand’s excise tax rate is also set to increase further, while the Philippines has scheduled step-wise increases to its excise tax, currently at roughly 47%, by around 10% each year. Indonesia introduced a new regulation regarding imported alcohol in 2015 that resulted in increased import duties paid.

Beer-Figure 5

As seen in the figure above, most of the value of beer products are captured by the government in the form of taxes. The case of Malaysia is the mostly severe, where its rates are third in the world right behind Norway and Singapore[1]. Without the effect of taxes, it can clearly be seen that Vietnam and the Philippines enjoys lower price levels that are representative of their economic development, while consumers in Thailand, Malaysia and surprisingly Indonesia, are purchasing beer at much higher pre-tax prices.

  1. Financial Performances

 

Beer-Figure 6

 

Looking at the five major beer producers for whom we have data, we see that they are all fast-growing, profitable businesses. Thailand’s local champion Boon Rawd shows the most potential with double-digit growth, while Carlsberg’s Malaysian operations attain ROE of nearly 73%. The only exception is San Miguel (highlighted with a dotted circle above), whose growth rate and profitability are merely 4.6% and 6.2%, respectively. The reason for this is that San Miguel, having saturated its domestic beer market, decided to branch out to other industries with very different risk-return profiles.

Breaking down the ROE for these players reveal the different conditions and strategies that are present. At the top of the spectrum, Carlsberg Malaysia is profitable mainly due to its efficient asset use, which has steadily increased from x1.6 in 2011 to x2.7 in 2014. On the other hand, San Miguel is so heavily indebted that if adjusted for leverage to be in line with its competitors, its ROE would fall to merely 2%. This result is not really surprising however, as the beer business only accounted for less than 15% of the group’s revenues in 2015.
 

 

  1. Company Profiles

In the last section of this report, we include a brief profile of the six major players within the TIPMV space, including two international giants (Heineken and Carlsberg) and four SEA challengers. Interestingly enough, the multinational giants are both dedicated beer players, while the local players have ventured out of their core industry into adjacent categories as well as non-related industries such as media & publishing, real estate and infrastructure. This underpins very different strategies the two groups use: international players command an established product portfolio and business model given their long history and global presence, which can be replicated quickly in a new market. Local players on the other hand are often owned by family business (TH) or governments (VN), who strive to maximize the synergy between beer and adjacent categories, and their movement in and out of industries reflect their quest for higher growth corresponding to different stages of maturity of such industries.

Heineken (The Netherlands) Carlsberg (Denmark)
Establishment 1864 (Group), 1929 (first SEA brewery in IN) 1847
Founder / Owner Gerard Adriaan Heineken J. C. Jacobsen
Products Beer only (mainly lager) Beer only
Main Beer Brands Heineken, Tiger Carlsberg, Kronenbourg, Danish Royal
Significant market share in TIPMV 17% (VN), 5% (TH), 40% (MA), 44% (IN) 10% (VN), 44% (MA), 4% (IN)
Overall financials (2015) Revenue: 23B USD

Net profit: 2.1B USD (Global)

Revenue: 410M USD

Net profit: 54M USD (Carlsberg MA)

Presence in Asia Breweries in SEA (IN, MA, VN, TH, LA), China, India, Sri Lanka, Mongolia Breweries in SEA (VN, TH, MA, SI, CA, LA), China, India, Hong Kong, Nepal, Sri Lanka, Malawi

 

 

San Miguel (PH) SABECO (VN)
Establishment 1893 (first incorporation) 1873 (founding), 1977 (latest incorporation)
Founder / Owner Enrique María Barretto de Ycaza Ministry of Trade and Industry
Products Beverages, food, packaging, real estate, energy, infrastructure, etc. Beverages (beer, spirits, non-alcoholic drinks), machineries, packaging, logistics, real estate
Main Beer Brands San Miguel, Red Horse, Golden Eagle Saigon, 333
Significant market share in TIPMV 91% (PH), 29% (IN) 46% (VN)
Overall financials (2014) Revenue: 17.6B USD

Net profit: 331M USD

Revenue: 372M USD

Net profit: 64M USD

Presence in Asia Breweries: SEA (VN, TH, PH, MA, IN), Hong Kong, China, Australia Brewery in VN only with exports in adjacent countries as well as developed markets

 

Thai Beverage (TH) Boon Rawd (TH)
Establishment 1947 (spirits business)
1991 (beer business)
1933
Founder / Owner Initial government, current owner is Charoen Sirivadhanabhakdi and family (public). Charoen’s is 2nd highest in net worth in Thailand. Phraya Bhirombhakdi / Bhirombhakdi family (private).
Bhirombhakdi family is the 7th highest in net worth in Thailand.
Products Alcohol products including beer, rum, whiskey and others, restaurants food products, functional beverages, soft drinks, publishing, real estate, etc. Beer, soda water, water, tea, functional beverages, snacks, rice, packaging, marketing and media, real estate, etc.
Main Beer Brands Chang, Archa, Federbräu Singha, Leo
Significant market share in TIPMV 32% (TH) 59% (TH)
Overall financials (2014) Revenue: 4.61B USD

Net income: 610B USD (Consolidated)

Revenue 221M USD

Net income 68M USD

(Non-consolidated)

Presence in Asia Beer subsidiaries: SEA (TH, SI, MA, CA), USA; spirits subsidia-ries: TH, UK, China, Hong Kong Brewery in TH, with partners in SEA (PH, SI, VN), China, Hong Kong, Japan, Korea, Mongolia, Nepal, Sri Lanka, Taiwan

April 2016

Consultant, Takayuki Kanaboshi

Consultant, Pham Le Duc

 

[1] “Beer, stout to cost more after tax rate revision”, The Malay Mail Online, published 2 March 2016. http://www.themalaymailonline.com/malaysia/article/beer-stout-to-cost-more-after-tax-rate-revision-says-finance-ministry

The Thai market to watch and their players: Generation Y – the driving force of consumption trends in Thailand|CDI Asia Business Unit

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Asia Business Library

The Thai market to watch and their players: Generation Y – the driving force of consumption trends in Thailand

Corporate Directions, Inc 15 March 2016

The Thai market to watch and their players

Generation Y – the driving force of consumption trends in Thailand

 

We at CDI-Thailand discuss the various socioeconomic issues of Thailand and ASEAN related to Thailand’s noteworthy market and its players.

In this article, we would like to discuss the driving force of Thai consumers’ trend.

 

  • Gen Y: the generation that covers 30% of Thai population

The workforce can be divided in to 4 generations: “baby boomers” who were born between 1946 and 1965, “Generation X” who were born between 1966 and 1980, “Generation Y (Millennial Generation)” who were born between 1981 and 2000, and “Generation Z” who were born between 2001 and 2015.

Those in Generation Y are currently in between late teens to the early 30s.

 

Gen Y Figure 1

 

Gen Y Figure 2

 

Gen Y’s population proportion is different in each country. There are countries like Japan with a Gen Y population of 20% and countries like Cambodia with a Gen Y population of almost 40%. Thailand’s Gen Y as a proportion of total population is one of the lowest among ASEAN countries, at 27%. Nevertheless, Gen Y is still the biggest generation in Thailand, with around 20 million people.

As Thailand’s total fertility rate decreases to 1.4 in 2013, the importance of capturing Gen Y’s tastes becomes paramount in order to compete in the Thai consumer market.

Next, we are going to consider Gen Y’s characteristics.

Gen Y Figure 3<p?

  • Gen Y would like to connect, but in their own way

 

CDI has extracted 5 different factors that represent Thailand’s Gen Y characteristics, of which “Private and Social” is the center.  That is to say, while they emphasize their own distinct personalities and values, at the same time they connect with “real and virtual” communities and their surroundings, wishing to gain approval and praise.

 

Gen Y Figure 4

 

The other factors are derived from “Private & Social”, as a specific preference

  • Boom sprinter:Ceaselessly follow the newest trends
  • Selective but easily influenced:Spend their efforts in gathering information and reviews when choosing a product or a service, but at the same time easily influenced by others and trends
  • Demanding employee (Everything in my career) :Has various requirements such as pay, work-life balance, relationship with colleagues etc.
  • Financially risk taker:Has a high propensity to consume; their savings are invested in higher-risk options such as stocks

 

The current state of characteristics as described comes from the advances in technology and the explosive growth in the volume of information that accompanies it, as well as the economic and social changes in Thailand.

For instance, based on Maslow’s (psychologist) hierarchy of needs, we would like to have a look at the “increase in needs” as a result of economic development. Maslow divides a human’s innate needs into 5 different stages.  His theory is that as basic “physiological” needs (like food and shelter), and “safety” (to live without fear of danger) are fulfilled, a human being would go then need “love / belonging” (to be in a group of friends) and then “esteem” (to be recognized by others, to be respected), and so on.  A developing country that is experiencing economic growth is one that is also advancing up the stages in the “pyramid of needs”.  Thailand (in particular, Bangkok) has its lower stages in the pyramid fulfilled and has growing needs in the higher stages, in love / belonging and esteem.  Vehicles that only served as a means of transport and movement become a means to express one’s individuality; meals that served to starve off hunger and to give one energy becomes a form of enjoyment, as well as a means to show off one’s tastes and status.

 

Gen Y Figure 5

 

Companies that operate in Thailand are continuously offering new products and services in such circumstances.  The increase in new choices allows consumers to become more discerning, and the existence of such consumers will encourage companies to further introduce new products and services.

Now, let us look more closely at the specific preferences of Generation Y.

 

  • How the Gen Y spend their Money

 

The Generation Y of Thailand have a tendency to focus on consumption rather than savings.  According to the Siam Commercial Bank’s (SCB) Economic Intelligence Center, on average baby boomers and Gen Xers spend on average 65 – 70% of their income on consumption, whereas Gen Yers on average spends 80% of their income.

Although their income level is lower than the Baby Boomers and Gen Xers, due to their high propensity to consume Gen Y’s contribution to the consumer market is large.

 

Gen Y Figure 6

 

  • How the Gen Y spend their Time

 

The Gen Yers of Thailand like to stay connected; they make posts and share them on Facebook, Instagram and Lifelogs.  Over 50% of the Thai population are signed up on Facebook.  Furthermore, with regards to time spent on social media, Thailand is even higher than Japan.

Even when buying things they will collect information through social media, and make sure to not miss out on popular products.

 

Even the cafes are places for the Gen Yers to “connect”.  It is a common sight in Bangkok – within cafes with wifi – to see Gen Yers in front of a laptop, having an animated discussion on various topics – be it business or personal.

Such cafes are no longer found in Bangkok alone, but are becoming more common in other urban areas such as Chiang Mai.

 

Gen Y Figure 9

 

  • The current trends in Gen Y

Next we will introduce products that are currently popular between the Gen Yers.

  • Big Bike

In Thailand, large bikes are collectively referred to as the “Big Bikes”, and have gained popularity from the young.  The bikes are seen as a vehicle that expresses their individualities, and one that they can enjoy riding, rather than a simple means of transport. The biking communities are very active, with riding events being held often in various places.

It is a small submarket considering the overall bike market, where approximately 2 million bikes are sold annually in Thailand. However, as the bike market is becoming saturated, companies are paying more attention to these submarkets where there is a lot of potential in growth, along with a high unit price.

 

  • Beauty Cameras

For the Gen Yers who post their Lifelogs on social media, beauty cameras are a required item.

In the Thai cameras market in 2015, the digital SLR market has reduced by 30 – 40%, and the compact camera market has reduced by 40%, whereas the mirror-less camera market has rapidly expanded, with a 40% increase.

Companies are developing cameras with LCD screens and camera corrections functions as a selling point, which makes selfies easier to be taken. Popular examples for the Thai Gen Yers include the Casio TR/ZR series, and Fuji Film X-A2, X-T10.

Source: Selfies save Casio’s digital camera business, Nikkei Asian Review (1 Dec 2015), Positioningmag (4 Sep 2015)

Gen Y Figure 11

 

  • Marketing aimed at Generation Y

When it comes to the Generation Y, who are Boom Sprinters, the ability to create a trend becomes important. It is important to prioritize some resources in marketing through social media, more so than unilateral mass advertising. For example, Lay’s brand potato chips has put an image of the lower half of a face on their packages (Figure 12). This results in many Thai people uploading their selfies with such packages on their Facebook and Instagram pages.

When it comes to social media, Thailand should be considered to be a developed country, even more so than Japan. In general, with regards to consumer goods, food and beverages, localized marketing is effective.  As such, in these markets it is important to be mindful that what is considered to be “common sense” and “advice” from Japanese headquarters do not distort localized marketing in Thailand.

 

Gen Y Figure 12

 

On the other hand, the rapid spread of negative information is also characteristic of a market so intrinsically linked with social media.  For example, in the baby diapers market in 2015, a mother made a post on a popular Thai forum Pantip.com, stating that after counting the number of diapers in a package, there were 2-3 less than advertised on the package.  On the same day, mothers all over Thailand also counted the diapers they had, and it emerged that many producers of baby diapers sold their products with diaper content less than stated on the package.

 

  • Gen Yers’ Work Styles

The survey by Siam Commercial Bank (SCB) on the Gen Yers’ work styles suggests that Generation Yers are strongly individual-oriented, or alternatively they have a preference to “take everything”. They desire evaluation on their individual ability (in which their earnings will reflect), and have a tendency to change their jobs often. In contrast, baby boomers and Gen Xers tend to focus on company’s stability and trust, (non-monetary) evaluation and recognition.

On the other hand, Gen Xers and Gen Yers are more concerned with work-life balance than baby boomers.  44% of baby boomers cited work-life balance as important when it comes to choosing a job, compared to 53% of Gen Yers, and 55% of Gen Xers.

It seems that Gen Yers, with their preference for individualism, do not have a sense of belonging or loyalty to their companies. With regards to that point, their “target” of belonging is not the entity called “company”, but rather the people, the groups that work within the company themselves.  According to the survey mentioned earlier, a factor cited to be the most influential in motivating them to work is “an attractive colleague” (52%). (41% responded to “performance-based compensation”, characteristic of Gen Yers.) Furthermore, as a method of learning, 53% prefers OJT (on-the-job training), which suggests an expectation to learn a lot from their superiors and peers (51%).

  • Summary

Generation Yers are those that reflect the “now” in Thailand, and have different tastes compared to other generations. It is important to gain careful understanding of their characteristics, and build measures that are flexible to respond to such characteristics and needs.

 

<Author introduction>

Prawarpa Kittikrairat  CDI-Thailand  Consultant

Tatsuhiro Ogawa CDI  Principal